Diebold Nixdorf partners Kony to accelerate mobile transformation in retail and financial services

dieboldDiebold Nixdorf recently announced a strategic partnership with Kony, Inc. to offer white label mobile application solutions for financial institutions and retailers.

The next generation mobile application suite — DN Mobile — will enable a unified and highly personalised experience by leveraging cross-platform data and integrating multiple channels to drive connected commerce.

This partnership aims to help banks and retailers on their digital transformation journey by putting the consumer at the centre of the experience. To address key mobility trends around consumer loyalty and differentiated digital experiences, this partnership will focus on the following core areas:

  • Move to the next generation of mobile applications: DN Mobile will have a pre-packaged option, as well as a build-your-own toolkit to empower financial institutions and retailers to innovate quickly and better engage with their customers.
  • Engage the API economy: An open services-oriented application platform will facilitate new types of collaborations with payment providers, merchants and FinTechs.
  • Transcend legacy channel silos: Integrated software product lines will enable connected commerce across self-service, POS, branch and digital channels.

“This partnership marks a transformative moment for the industries we serve.  We are extending our leadership in systems of engagement all the way from the branch and store through to cloud connected mobile applications for the consumer,” said Alan Kerr, senior vice president, software, Diebold Nixdorf. “This extended reach into mobile applications will blend channels together in innovative new ways and propel our vision of connected commerce into the marketplace.”

In conjunction with the partnership, Diebold Nixdorf is investing in a minority equity stake in Kony and will have a seat on its board of directors.

Thomas E. Hogan, chairman and chief executive officer, Kony, Inc., said: “Diebold Nixdorf’s vision and commitment to connected commerce, combined with their domain expertise in banking and retail, make them the perfect partner for Kony. Our joint vision is clear: to deliver the industry’s most innovative digital solutions. Together, we will disrupt and lead the market.”

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