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Looking to enhance your retail experience for consumers?

Retail Asia invites you to the second edition of Retail Revolution, with a focus on how retailers can transform their operations to deliver what matters most to consumers — delivering value, convenience & seamless shopping.

Who should attend?

All retailers, experts of the industry, marketers, store front and back-end professionals seeking for a platform to share and gain insights into trends and technology into the new world of borderless retailing.

Why should you attend?


The future of retail will be explored through discussions of global trends, actionable insights, and retail transformation.


A platform for industry experts and retailers to network, discuss, explore insightful ideas and developments of the retail world.


Selected speakers from Euromonitor, KPMG, Retail Asia Publisher, Diebold Nixdorf, Schaefer Systems and Sitecore will dive deep to share latest trends of the new world of borderless retailing.


Partner, Business Development KPMG

Engaging the Future Consumer: Innovate or Die

KPMG has many traditional retail clients. It has set up a High Growth Tech & Innovation Group based in Hong Kong, as retailers increasingly want to talk about “innovation, innovation, innovation”. Active in driving thought leadership in innovation, Anson Bailey will share how retailers can go about engaging the digital multi-tasking consumer of today.

Analyst, Euromonitor International

Global Trends & Actionable Insights

With the proliferation of sensing and data collection technologies, today’s retailers have a big opportunity to use big data to increase their understanding of customer needs and wants. The challenge is how to distill big data into actionable insights? Lim Yu Xian, managing a team of in-country analysts across Asia, will speak on emerging market trends and consumer behaviours.

Deputy Chairman ⁄ Co-founder, Kingsmen Creatives Ltd

Transform … and Thrive

Retail transformation is top down. Owners and top management will have to decide quickly what they want their stores to be in today’s fast-changing retail landscape — stores acting as showcases for online shoppers or experiential stores that can engage and evoke a connection with consumers visiting their outlets? Simon Ong, co-founder of Kingsmen Creatives Ltd, is an acknowledged guru in creating and transforming retail outlets into multi-sensory retail stores; he will show and tell what makes an exciting store.

Regional Vice-President, Retail Segment - Asia-Pacific, Diebold Nixdorf

Connected Commerce: How to Revolutionise Your Checkout & Drive Seamless Retailing

No matter how great a website is, it is not able to have the same emotional connection with consumers visiting your stores, maintains Andrew Phay. Retailers are realising that the store is indeed an important asset to establish the emotional connection. With a wealth of experience in the area of checkout, Diebold Nixdorf understands what is needed to revolutionise the checkout process to enhance the customer engagement experience with the appropriate adoption of technology.

General Manager - Systems & Automation, Schaefer Systems International

Automate to Better Meet Demands of Present & Future

Today’s retail environment requires a high level of flexibility to meet demanding consumers, be they offline or online. The modern distribution centre (DC) can no longer simply be a warehouse; it needs to serve as an order fulfilment centre to retail outlets as well as catering to individual online customers. How can we have a modern automated DC without breaking the bank? Automation expert Carsten Spiegelberg will share how different technologies and systems can be combined to create modular and flexible solutions for efficient order picking and consolidation.

Head of Strategic Products and Experience Consulting, Greater Asia, Sitecore

Different Omni-channel Engagement Scenarios with Customers in Greater Asia

Omini-channel engagement is a big challenge and there is no one-solution-fits-all. Anthony Chan, drawing from his wide experience in meeting different customers across Greater Asia region — ANZ, Japan, Greater China and South-east Asia — will offer some tips and the kind of actions retailers can implement themselves. He will also share some case studies, including Qnet, Danone Nutrica, Graf Von Faber Castell, Canon and Legrand.

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