Magazines Archives - 2008 February

Online course to help retailers reduce fraud
Story 14

US-BASED software-solutions developer Shift4 Corporation has unveiled its new e-training course to coach retail staff on how to identify bad transactions at the cashier, ultimately reducing retail loss from employee errors which is said to come to about US$1,733 per worker annually in the country.

Said Randy Carr, vice-president of marketing at Shift4, in a statement released earlier this month: “When you consider all the challenges related to transaction security and payments in general, this course is a natural extension of our merchant advocacy culture.”

The 40-minute course, complete with high-quality graphics, animations and video, is fully interactive, allowing students to pace themselves while learning how to spot fake identification, credit cards and currency.