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Magazines Archives - 2008 March
Deal with causes to cap shrinkage: Expert advises
Story 11
LEARNING to cap shrinkage has proven to be one of the bigger challenges that retailers face today. In his book, Are There Holes in Your Cash Box?, author and loss-prevention consultant
George Lauzar recommends a novel approach to the issue.
Speaking to a wide audience of retail managers, loss-prevention professionals and students reading up on the subject, the book addresses issues surrounding the causes of shrinkage such
as shoplifting and internal theft, and suggests measures to tackle them.
The writer starts off with a simple overview on the causes of shrinkage, followed by anecdotes to explain various scenarios, making the book a light read while imparting lessons that otherwise can only be taught by experience.
The various loss-prevention measures laid out in the book range from implementing security and incorporating technology in the retail environment to minimising theft opportunities in store design.
Lauzar also dishes out advice to loss prevention officers on how to handle investigations without harassing the genuine shopper or upsetting the employee and still maintaining the integrity
of retail establishments. He also briefly highlights Singapores laws related to shop theft.
Drawing from his wealth of experience overseeing counter-intelligence and military security in the Singapore Ministry of Defence, Lauzar has been advising on loss-prevention programmes in private practice. He has received several commendations for his contributions to the industry and the community.
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