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Magazines Archives - 2012 February

Tesco to streamline multi-channel operations with Retalix 10 system
Story 9 - Retail Technology

UK-BASED grocery retailer Tesco plc plans to step up its multi-channel management systems across its network of 4,000 stores in 11 countries, with the deployment of the Retalix 10 Store Suite software, developed by Israeli-based software solutions provider Retalix Ltd.

In a statement released last month, the company said that the solution would enable the group to streamline its operations across its stores' mobile and online channels, to ensure a "consistent and personalised shopping experience across all touch points and sales channels".

"Retalix 10 will form the foundation of our store technology. Its extensible, service-oriented architecture allows us to add new features and services for our customers at speed," said Mike McNamara, CIO of Tesco.

The system also enables the group to improve flexibility and time-to-market, while equipped with a wider range of deployment options as well as cloud capabilities that would ensure lower cost of ownership and operations.

"Continuous innovation, operational efficiency and a relentless focus on the customer have helped Tesco become one of the world's largest and most successful retailers. Retalix is one of a very small number of technology companies who we regard as strategic partners in our efforts to improve the shopping trip for our customers," McNamara continued.

Shuky Sheffer, CEO of Retalix, added: "This innovative suite will provide Tesco with the industry-leading solutions that are required to operate in today's competitive and fast-changing markets. I am positive that Retalix 10 will enable Tesco to deliver a superior and seamless shopper experience, as well as significant benefits of business agility and operational efficiencies, supporting Tesco's goals." ra

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2012 February Stories:

Customer loyalty programmes
Part 1: Good intention but poor execution: what works, what doesn’t?

Five specialised events at FHA2012 to meet growing industry demand

Sustainable lifestyle retailing
New 'green' store pioneers innovative standards

HR, Training & Customer Service

Retail World Asia 2012 launches´ online´ component

Retailers, mall developers see new potential in China

Shang Xia by Hermés goes to Paris

Dealised ventures into HK's competitive, fast-growing group-buying space

Tesco to streamline multi-channel operations with Retalix 10 system

Singapore to open maiden suburban waterfront mall in 2015

Goodman invests US$639m to build facilities for online retail market

Starbucks enters India with Tata partnership

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