Magazines Archives - 2012 July

GraysOnline rolls out Manhattan's upgraded warehouse management solution
Story 7 - Logistics

AUSTRALIAN online retailer and auctioneer GraysOnline has recently completed the roll-out of the latest version of the Manhattan Scale product suite with significant productivity gains, announced global supply-chain optimisation provider, Manhattan Associates.

According to GraysOnline's Tony Coorey, Manhattan Scale has helped facilitate GraysOnline's ongoing growth with the consolidation of its warehouse operations into one centralised 350,000sqf distribution centre.

THE online shopping landscape has seen some dramatic changes in recent months — with new, innovative and deal-breaking customer engagement surfacing, said Pawoot Pongvitayapanu, a pioneer in the Internet marketing industry in Thailand. Tony Coorey, CIO at GraysOnline, said: "We have continued to enjoy an extremely successful engagement with Manhattan Associates since first implementing its warehouse management solution five years ago. Our business has continued to grow year-on-year by more than 20% since we moved our operations online."

He added that Manhattan Scale has helped facilitate the company's ongoing growth with the consolidation of its warehouse operations into one centralised 350,000sqf distribution centre, which ships up to 4,000 units per day compared to 1,100 units previously.

Launched in 2000, GraysOnline now sells more than 120,000 items every month to consumers and businesses from an extensive product portfolio, which ranges from electronic goods to wine, and automotive and mining equipment.

The online retailer said that the latest version of Manhattan Scale, with the embedded Supply Chain Intelligence (SCI) capability, offers increased inventory visibility, as well as the ability to leverage recent enhancements in the SQL Server database. The ability of the latest iteration of the solution to easily integrate with voice-picking technology was also an important consideration for the company.

"The Scale solution's ability to directly integrate with voice-enabled picking solutions, in addition to wireless printers in the wine-picking area specifically, has provided us with significant gains. Since integrating these voice units together with Manhattan Scale, we now ship 2,500 -3,000 full cartons of wine per day, which is outstanding," Coorey maintained.

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