15 Sep 2005
IN RECOGNITION OF BEST OF BEST RETAILERS IN THE REGION
Organiser Announces Top Retailers for 2nd Retail Asia Pacific Top 500 Awards
Singapore , 15 September 2005 On 7 September 2005 in Beijing , the second Retail Asia Pacific Top 500 Awards unveiled the top performing retail organisations in the region including five Best of the Best winners.
Presented by Retail Asia Publishing (Organiser), Euromonitor International (Official Market Information Provider) and KPMG (Principal Program Partner), and sponsored by VISA International (Principal Sponsor) and Epson Singapore (Co-Sponsor), special trophies and certificates were given to the top performing retail organisations in various categories : -
The first series of awards, Top Retailer Gold, Silver or Bronze were given to the top three retail companies in 14 markets - Australia, China, Hong Kong, India, Indonesia, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan and Vietnam. Selected from the 2nd Retail Asia Pacific Top 500 ranking recently published in Retail Asia magazine, there are 42 winners for this category.
The second series of awards, Asia Pacific - Best of the Best recognises the most illustrious and the most superlative retail organisations of the Top 500. The number one retail companies in the 14 economies were shortlisted and interviewed by Euromonitor International. The interview format contains a set of qualitative and quantitative criteria which includes value proposition & CRM (excellence in customer service, merchandising offerings, store operations and marketing communications), management and operations infrastructure and process (technology, human resources and corporate culture) and record of operations. A panel of three independent judges then reviewed the responses and gave scores for each of these candidates.
Chief Judge Freddy Soon, who is senior vice president, CEO office of Hyflux Ltd, said, Retail is so much a part of the social, cultural and economic fabric of a country or city, linked with the mores, life styles and incomes of the people. It is quite difficult to pick one overall winner. Hence, the Best of the Best award provides the best' recognition for these well deserving retail organisations.
The Asia-Pacific Best of the Best' title goes to the following retail companies (in alphabetical order and not order of position) :-
CENTRAL RETAIL CORPORATION
DAIRY FARM COMPANY LTD
DAIRY FARM INTERNATIONAL HOLDINGS LTD
Apart from these country and regional winners, the Top 10 retail companies in eight retail formats Clothing, Footwear & Accessories, Convenience Stores, Department Stores, Health & Beauty Stores, Hypermarkets, Hard Line Stores, Supermarkets and Other Retailers - received special certificates.
The Retail Asia Pacific Top 500 Awards is the first regional awards for the retail industry. First launched in October 2004 in Singapore , the second Retail Asia Pacific Top 500 Awards was held to coincide with the 12th Asian Retailers Convention & Exhibition (ARCE ) in Beijing .
|Group Photograph of "Best of the Best" Winners "
From left: Steven Goh, Executive Chairman, Retail Asia Publishing; Daniel Melone, General Manager - Asia Pacific, Euromonitor International; Kiyoaki Nishikawa, retired senior Japanese retailer, receiving the Award on behalf of Ito-Yokado Group Japan; Bruce Gregory, President, New Zealand Retailers Association receiving the award on behalf of Foodstuffs New Zealand; Benjamin Eng, General Manager, 7-Eleven Convenience Stores, Dairy Farm Singapore (who receives two Best of the Best trophies, one for Dairy Farm International Holdings, Singapore and the second trophy on behalf of The Dairy Farm Co Ltd, Hong Kong); Tos Chirathivat, CEO, Central Retail Corporation Ltd, Thailand; Peter Manners, Regional Head of Chip, Emerging Products & Technology, Asia Pacific Region, Visa International; and Neil Austin, Global Chairman for Consumer Markets, KPMG International.
For further information please contact :
Retail Asia Publishing Pte Ltd
75 Bukit Timah Road #03-05
Boon Siew Building
Phila Anne Tan
Tel: (65) 6337 8112
Fax: (65) 6337 8110
Euromonitor International Tel: (65) 6429 0590
Fax: (65) 6324 1855
About The Retail Asia Pacific Top 500
The Retail Asia Pacific Top 500 was launched in April 2004 as the industry’s first regional ranking of the top 500 retail companies in the Asia-Pacific region. Now in its second year and conducted by Euromonitor International (Official Market Information Provider) on a yearly basis, the research covers 14 economies – Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan and Vietnam. The ranking of the 500 companies, which is published in RETAIL ASIA magazine will cover eight retail formats – Clothing, Footwear & Accessories Stores (CFA Stores), Convenience Stores (C-Stores), Department Stores, Hardline Stores, Health & Beauty Stores, Hypermarkets, Supermarkets and Other Retailers.
The Retail Asia Pacific Top 500 Awards was launched in October 2004 as the leading honours for top performing retail companies in 14 economies in the Asia Pacific. Nominees will be selected from the Retail Asia Top 500 ranking researched by Euromonitor International and published by Retail Asia Publishing on an annual basis. Now in its second year, this year’s Retail Asia Pacific Top 500 Awards Ceremony Gala Dinner will be held on 7 September 2005 at the Shangri-La Hotel in Beijing in China. The top three retail companies in each of the 14 economies will receive the Gold, Silver and Bronze “Top Retailer” Awards at the ceremony. In addition, a panel of independent judges comprising industry luminaries and professionals will announce the winners for the “Best of the Best” category awards selected from the number one retail companies in the 14 economies.
The 2005 awards will be presented by Retail Asia Publishing, Euromonitor International (Official Market Information Provider) and KPMG (Principal Program Partner), and sponsored by VISA International (Principal Sponsor) and Epson Singapore (Co-Sponsor).
About Retail Asia Publishing
Retail Asia Publishing Pte Ltd, based in Singapore, is the regional leader in the retail information business. Founded in 1991, the company publishes the monthly RETAIL ASIA magazine, that is dedicated to covering the retail and supply chain industries from a regional perspective. With a regional circulation of 15,036 and a worldwide readership of almost 60,000, RETAIL ASIA is the most respected and well-read magazine. For more information, visit www.retailasiaonline.com.
About Euromonitor International
Euromonitor International is the world's leading provider of global business intelligence and strategic market analysis. Founded in 1972, the company has 33 years experience in publishing market research reports, business reference books and on-line information systems. Euromonitor International has also a research consulting arm, dealing with customised research projects for the world’s largest organisations. Its network of analysts in more than 70 countries and its position as an independent research company provides access to key sources of information and the ability to talk to the main players in the markets. Further company information is available at
KPMG is a global network of professional services firms providing audit, tax and advisory services. KPMG has a dedicated team serving clients in the Consumer Markets line of business across Asia. Our team of professionals understands the retail market challenges, regulatory requirements and best practices, helping premier clients address a complex array of challenges and identify opportunities to enhance performance and shareholder value. For more information, please visit
About Visa International
Visa is the world's leading payment brand generating nearly US$3 trillion spending at point of sale or withdrawn from ATMs. Visa has unsurpassed acceptance in more than 150 countries. The Visa organisation plays a pivotal role in developing innovative payment products and technologies to benefit its 21,000 member financial institutions and their cardholders. Visa is a leader in Internet based payments and is pioneering the creation of u-commerce, or universal commerce - the ability to conduct commerce anywhere, anytime and any way. In Asia Pacific, Visa has a greater market share than all other payment card brands combined with 62 per cent of all card purchases at the point of sale being made using Visa cards. There are currently more than 200 million Visa-branded cards in the region. During 2003, US$438 billion was spent at point of sale or withdrawn from ATMs in Asia Pacific using Visa cards. Visa Asia Pacific’s Internet address is
Epson is dedicated to exceeding the vision and expectations of customers worldwide with products known for their superior quality, functionality, compactness and energy efficiency. In addition to being a leading global provider of digital imaging technology, electronics, robotics and precision machinery, Epson is also one of the pioneers in developing the open architecture for the POS (Point of Sale) environment. Epson’s POS innovations have helped clients set and meet unprecedented standards of customer service and operational efficiency. Epson has manufacturing and development facilities in 32 locations around the world, plus 57 marketing and service bases. For more information, visit